Last Updated: 11-12-2025

At ZUKI (Trilokesh Gems & Jewellers Pvt. Ltd.), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

1. a) Personal Information

Provided by you during:

• Account creation
• Placing an order
• Contacting support
  Includes:
• Name
• Phone number
• Email address
• Shipping & billing address
• Payment-related details (not stored by us)

1. b) Automated Data

Collected when you browse our website:

• IP address
• Device information
• Browser type
• Cookies and browsing activity
• Pages visited & time spent on the site

1. c) Payment Information

• All payments are processed through secure third-party gateways (Razorpay/PayU/Stripe/Paytm/Stripe).
• ZUKI does not store or have access to your full credit/debit card or UPI information.

2. How We Use Your Information

We use your data to:

• Process and deliver orders
• Communicate order updates & tracking details
• Provide customer support
• Improve website functionality and user experience
• Send promotional offers (only if you opt in)
• Prevent fraud or unauthorised transactions
• Maintain internal records and compliances

3. Sharing of Information

We do not sell or rent your personal data.

We may share information only with trusted third parties necessary for operations:

• Courier and logistics partners
• Payment gateways
• Customer service platforms
• Marketing/communication tools (only with your consent)
• IT & website service providers

All partners follow strict data security protocols.

4. Data Storage & Security

We use industry-standard security measures to protect your data.

This includes:

• SSL encryption
• Secure servers
• Restricted access protocols
• Regular security checks

While we strive for 100% security, no method of transmission over the internet is completely risk-free.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Personalize user experience
• Remember login preferences
• Analyze traffic and behaviour patterns

You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Opt-out of marketing communications
• Request a copy of your stored data

For such requests, contact us at support@zukijewels.in.

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices of those websites.
We encourage you to read their privacy policies as well.

8. Children’s Privacy

ZUKI does not knowingly collect or store personal information of children under 18 years.
If we become aware of such data, we will delete it immediately.

9. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website indicates acceptance of these changes.

10. Contact Information

For any privacy-related queries or concerns, contact us at:

📩 support@zukijewels.in
🏢 ZUKI by Trilokesh Gems & Jewellers Pvt. Ltd.
Bengaluru, India